@japchap "Are customers really that fickle?" Yes. As a general rule, any PR snafus blow over pretty fast. If there's something for sale, we'll keep buying it, because whatever the incident was quickly falls out of mind. (I'd link you to a fun article about that that came out following the United PRmageddon, but can't recall where I found it or any distinctive phrase, alas.)

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2017-04-21T13:37:46Z